Assistants and business agents connected to your data and tools. With 21brain, request interpretation, agent selection and human approval are part of the same workflow.
- Identify tasks to automate with your teams
- Connect agents to your applications
- Define permissions and human approvals
Which recurring tasks can we delegate to an agent while staying in control?Appointments
Start with a use case, not a model
Finding information in documents, querying a database and preparing a summary are different problems. Scoping defines users, authorized sources and expected results before selecting a language model. An initial use case provides a way to assess response quality and limitations using your own examples.
Integrate the assistant into your processes
With 21brain, a request can be directed to data sources or specialized agents. Connectors, permissions and approval steps are defined for each project. A suggested response is not permission to act: sensitive operations need approval and appropriate records within your organization.
Frequently asked questions
Can an agent modify our data?
That depends on the permissions granted to its connector. Read-only access can be sufficient for an analysis assistant. Writes and outgoing messages are separate capabilities that must be explicitly authorized and tested.
How do you assess response reliability?
We define representative examples and acceptance criteria with your teams. Responses are compared with verifiable results. Ambiguous cases and missing information should be identified rather than presented as facts.